Returns & Exchanges
Due to the curated and exclusive nature of our luxury inventory, all sales at Justin Reed are final. We encourage customers to review all product descriptions and high-resolution photography carefully before completing a purchase.
Review Product Details
Thoroughly examine all images, measurements, and condition reports provided on the product page to ensure the item meets your expectations.
Inquire Prior to Purchase
Contact our client services team for additional information, specific fit questions, or extra photographs if you are uncertain about an item's details.
Order Verification
Upon receiving your order, immediately inspect the package to confirm the item matches the description and condition listed at the time of sale.
Dispute Resolution
In the rare event that an item is significantly not as described, please contact us within 48 hours of delivery with supporting documentation for a formal review.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing